1. **Problem Statement:** Define the following concepts related to organizational behavior and psychology. 2. **Attitude:** Attitude is a psychological tendency expressed by evaluating a particular entity with some degree of favor or disfavor. It reflects how a person feels about something, which can influence their behavior. 3. **Organizational Citizenship Behavior (OCB):** OCB refers to voluntary, extra-role behaviors exhibited by employees that are not part of their formal job requirements but contribute positively to the organization, such as helping colleagues or being punctual. 4. **Perception:** Perception is the process by which individuals organize and interpret sensory information to give meaning to their environment. It affects how people understand and react to situations. 5. **Values vs Personality:** - **Values** are enduring beliefs about what is important or desirable, guiding principles that influence behavior across situations. - **Personality** refers to the unique and relatively stable patterns of thoughts, feelings, and behaviors that characterize an individual. 6. **The Big Five Personality Traits:** This model describes five broad dimensions of personality: - **Openness to Experience:** Creativity and willingness to try new things. - **Conscientiousness:** Organization, dependability, and discipline. - **Extraversion:** Sociability and assertiveness. - **Agreeableness:** Compassion and cooperativeness. - **Neuroticism:** Tendency toward emotional instability and negative emotions. Each trait influences behavior and interaction in organizational settings. Final answer: Definitions of attitude, organizational citizenship behavior, perception, values vs personality, and the Big Five personality traits are provided above.