📘 business analytics

1. **State the problem:** Calculate the year-on-year churn variance in absolute and percentage terms given April 2024 churn = $-1741$ and April 2025 churn = $-2083$. 2. **Formula f

1. **State the problem:** We need to calculate the aftersale rate and refund rate for the stores based on the given data. 2. **Define terms:**

1. **State the problem:** Calculate the aftersale and refund rate for each store. 2. **Define terms:**

1. **State the problem:** Calculate the total percentage of aftersale and refund rate separately. 2. **Identify total NMV (Net Merchandise Value):** Sum all NMV values:

1. The problem is to find the total refund rate and aftersale rate in percentage given the data for different stores. 2. Total refund rate is calculated as $$\frac{\text{Sum of Tot

1. **State the problem:** Calculate the refund rate and aftersale rate based on the given payment amounts and reasons. 2. **Identify refund reasons:** Typically, refund reasons inc